Help Desk

Why was my credit card declined?

Last Updated: March 28, 2024

Since we utilize a third-party-processor for all customer transactions, occasionally the bank will block payments to avoid fraudulent usage of your credit card. 

We always recommend a quick phone call to your bank to ensure it is you attempting to make this purchase. Once this call has been made, you should see no further issues, and you will be quickly on your way to email verification.

Please feel free to reach out with any questions!