The Intercom integration allows you to easily import your Intercom lists into NeverBounce and send the validation results back to Intercom.
NOTE: Currently we are unable to import Intercom segments which contain more than 10,000 records.
To get started with this integration, login to your NeverBounce dashboard and click “Add List” on the right of your dashboard. This will open a modal window displaying a list of integrations on the left.
If you have not used this integration before:
Under “Add Integration” you will see a list of possible integrations. Scroll or use the search bar at the bottom to find the integration you are looking for. Click on the Intercom integration to open a dialog window. This will have you sign in using your credentials to connect your Intercom account.
If you have already connected this integration:
Under “Current” you will see a list of the integrations you have connected. Click on the Active Campaign integration to see a list of your lists.
Importing A List
After logging in with your Intercom credentials, the window will close and NeverBounce will connect to your Intercom account. After a few seconds you should see your Intercom lists. Select one and click “Import List” to begin importing your list. Once imported, the list can be analyzed and validated just like an uploaded list.
Sending the Results Back to Intercom
Once you’ve completed validation, sending the results back to Intercom is as easy as pressing “Export to Intercom”. Clicking on “Export to Intercom” will start the export process and the button will change to “Exported.”
Once the results are exported to Intercom, you can always Re-export your results. This can be done by clicking on ‘Exported’ button and selecting ‘Re-export’ option.
Where are my verification results ?
During the export process, we’ll attempt to store the NeverBounce validation result (valid, invalid, disposable, catchall, and unknown) as a tag associated to emails in your Intercom account.
To disconnect Intercom once you have it connected, click “Add List” from your dashboard. On the left you should see “Intercom” listed under your current integrations. Hover over “Intercom” until you see a red broken link icon to the right. Click on that icon and you will see disconnection instructions on the right.
You can also disconnect your account by navigating to the “Apps” page, selecting Intercom, and following the disconnect instructions.
You can reconnect your Intercom account anytime by following the instructions above.
My import has been processing for a while, how long does it take? Why isn’t there a progress bar?
Importing can take several minutes for a few thousand contacts and upwards of an hour for larger numbers of contacts.